Data Protection Complaints

Last Updated: June 26, 2026

Make a Complaint — Data Protection

If you believe we’ve mishandled your personal data, you have the right to complain. This page explains how to reach us and what happens next.

Your right to complain to the ICO

The Information Commissioner’s Office (ICO) is the UK’s independent data protection regulator. Raise your concern with us first; if you’re unhappy with our response, you can escalate to the ICO at ico.org.uk.

How to complain

What happens after you submit

We acknowledge every complaint and aim to respond within 30 days. We investigate your concern, keep a record of the steps we take, and contact you with our outcome. If you’re not satisfied, you can escalate to the ICO (above).